Dandelions Counselling is committed to encouraging equality and diversity and eliminating unlawful discrimination.


The aim is to be truly representative of all sections of society, our students and our partners, and for each person to feel respected and able to give their best. 


The organisation - in providing goods and/or services and/or facilities - is also committed against unlawful discrimination of customers or the public 


The policy’s purpose is to:


1.provide equality, fairness and respect for all in our courses, whether on-line, part-time or full-time


2. not unlawfully discriminate because of the Equality Act 2010 protected characteristics of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality, and ethnic or national origin), religion or belief, sex (gender) and sexual orientation


3. oppose and avoid all forms of unlawful discrimination. This includes in pay and benefits, terms and conditions of employment, dealing with grievances and discipline, dismissal, redundancy, leave for parents, requests for flexible working, and selection for employment, promotion, training or other developmental opportunities 

The organisation commits to:


1. encourage equality and diversity in the workplace as they are good practice and make business sense


2. create a working and learning environment free of bullying, harassment, victimisation and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued


This commitment includes training students about their rights and responsibilities under the equality policy. Responsibilities include students and staff conducting themselves to help the organisation provide equal opportunities in employment, and prevent bullying, harassment, victimisation and unlawful discrimination


All students and staff should understand they, as well as their tutor or supervisor, can be held liable for acts of bullying, harassment, victimisation and unlawful discrimination, in the course of their employment, against fellow employees, customers, suppliers and the public


1. take seriously complaints of bullying, harassment, victimisation and unlawful discrimination by fellow employees, customers, suppliers, visitors, the public and any othersin the course of the organisation’s work activities


Such acts will be dealt with as misconduct under the organisation’s complaints policy, and any appropriate action will be taken. Particularly serious complaints could amount to gross misconduct and lead to dismissal without notice


Further, sexual harassment may amount to both an employment rights matter and a criminal matter, such as in sexual assault allegations. In addition, harassment under the Protection from Harassment Act 1997 – which is not limited to circumstances where harassment relates to a protected characteristic – is a criminal offence


1. make opportunities for training, development and progress available to all students and staff, who will be helped and encouraged to develop their full potential, so their talents and resources can be fully utilised to maximise the efficiency of the organisation


2. decisions concerning staff being based on merit (apart from in any necessary and limited exemptions and exceptions allowed under the Equality Act)


3. review teaching and placement practices and procedures when necessary to ensure fairness, and also update them and the policy to take account of changes in the law


4. monitor the make-up of the workforce regarding information such as age, gender, ethnic background, sexual orientation, religion or belief, and disability in encouraging equality and diversity, and in meeting the aims and commitments set out in the equality policy


Monitoring will also include assessing how the equality policy, and any sporting action plan, are working in practice, reviewing them annually, and considering and taking action to address any issues


The equality policy is fully supported by Dandelions Counselling. 


Details of the organisation’s complaints policy can be found on their website. This includes with whom an student should raise a grievance – always their tutor in the first instance.